A while back I wrote an article about Bell Canada's ebilling. Bell Canada arbitrarily switched all of their pre authorized billing customers over to ebilling or paperless billing as they called it. Your account infomation and your monthly bill would be placed online. If you wanted to receive your regular paper bill you would have to call them or go online and sign back up.
On July 29 Toronto Hydro revealed that 179,000 customers who had signed up for ebilling had their online account information stolen. They are sending out letters to all of their customers warning them of potential fraud using their Toronto Hydro account information.
Another example of when it comes to protecting your personal infomation and privacy, as Mulder would say "Trust No One."
Related Post: Bell Canada Paperless Billing
Toronto Hydro's E-Billing System Hacked
Wednesday July 29, 2009
Police are investigating after a hacker broke into the accounts of as many as 179,000 Toronto Hydro customers.
The company noticed unusual activity in its e-billing system last week and found someone had accessed files containing customers' names, addresses and account numbers.
The fear now is that the offender may contact those customers in an attempt to obtain further personal or credit card information.
Toronto Hydro stresses it would never contact customers by phone of door-to-door to confirm the accuracy of information.
If customers receive a suspicious phone call or letter, they should contact the company at 416-542-8000 or firstname.lastname@example.org.