tag:blogger.com,1999:blog-1380929504229887145.post2806225452816036609..comments2008-04-04T15:25:50.233-04:00Comments on Frugal Canadian Living: Give Me My Esso PointsFCLnoreply@blogger.comBlogger1125tag:blogger.com,1999:blog-1380929504229887145.post-91869876438759840892008-04-04T15:25:00.000-04:002008-04-04T15:25:00.000-04:00I used to work for a bank that was very strict wit...I used to work for a bank that was very strict with their customers and not giving them any more than they needed to. However, in the long run I am sure that had te customer service been much better, it woudl have ende dup cheaper for the bank. Why? Well they woudl have not lost customers, they would have had customers recommending them to their friends. They would have had people investing all their money with them. They woudl not have wasted time receiving lots of calls from the same customers sortig out one issue if it had been dealt with effectively in the first place. The point I am making is that good customer service is very important.Rachel @ Master Your Cardhttp://www.masteryourcard.com/blognoreply@blogger.com